Federal Express Hub Locations (2024)

FAQs

How long will FedEx hold a package at a location? ›

FedEx will hold your package for up to 7 days for before it's returned to the shipper. You'll need to bring your tracking number, government-issued photo ID, and your door tag number. To learn where your package is being held, you'll need to track your package.

At a local FedEx facility means that your package has arrived at a local FedEx facility and is awaiting the next steps to move toward its final destination. If your package status is 'At a local FedEx facility': Your package is still on its journey.

It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.

Is FedEx's hold at location faster? No. On the same day it was going to be delivered to you, instead of delivering to you, they will deliver it to the chosen location. So it will arrive the same day, but you'll need to go, and get it.

If you know you won't be home to sign

Redirect your package to be held at a FedEx location for up to 10 days for FedEx Ground shipments and up to 5 days for FedEx Express shipments free of charge.

Shipments receive updates at various points in their journeys between pickup and delivery. The frequency of scans may vary and it is not unusual for a shipment that's on its way to go more than 24 hours without an update, especially during periods of long travel.

The frequency of scans varies, and it's not unusual for a shipment to go more than 24 hours without an update while it's on its way to the final destination. This is especially true during periods of long travel.

Destination hub: Trailers arrive at the destination hub, where packages are unloaded and sorted for transportation to the hub's satellite stations. Destination station: Packages arrive at the destination station to be sorted for delivery in the station's service area.

We'll reattempt to deliver your package the following day. Generally, we make deliveries from 8 a.m. to 8 p.m. Monday–Friday, and on Saturday and Sunday for residential deliveries.

When FedEx says end of day, what time is that? ›

If you got a message that says we'll deliver your package by end of day, your package should arrive before 8 p.m. when FedEx usually stops delivering. To get an estimated delivery time for your package, you can enter your tracking number (or other identifying reference number) into the tracking tool.

If you still can't find your package, please visit Customer Support and submit the query ""My package says it's delivered, but it's not here"" in the 'Your Virtual Support Assistant' box on the top center of the page. Follow the steps to open a case with customer service to investigate your delivery.

The company's global "SuperHub" is located at Memphis International Airport.

Other key FedEx hub locations in the US include Indianapolis, Dallas, Miami as well as the largest hub in Memphis, TN, which is called the Super Hub due to the size of its operation.

Sign up for FedEx Delivery Manager^® to place a temporary hold on your packages. We'll hang on to your FedEx Express and FedEx Ground packages for up to 14 days. Plus, it's free. Sign up for FedEx Delivery Manager^® to place a temporary hold on your packages.

Select Manage Delivery, then Hold at Location. Click Continue to acknowledge that requesting that your package be held for pickup may change your delivery date. You also have the option to cancel the request by selecting Nevermind.

If you know a FedEx package is coming that requires a signature, you can usually just leave a note for the delivery driver given permission to leave the package. The note must reference the tracking number, delivery address, and name and signature of the person signing. Your cell phone number is also a good idea.

Tracking older shipments-Tracking information is available for FedEx shipments within 120 days of shipment. To find the status of a shipment older than 120 days, please contact Customer Service. Alternate Reference Track-If you do not have a tracking number, you can track by reference number.